We are currently shipping products Canada wide through Canada Post. Orders over $150 will receive FREE shipping.
Kreger's Krates, www.kregerskrates.ca is NOT responsible for:
Delays with Shipping
International Duties or Customs Charges
Products that are lost or damaged in the mail. Canada Post or the Postal Service will be responsible once we ship the package.
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address.
We are able to only accept one coupon per order.
If you have any questions regarding an item prior to placing your order, or are having technical issues with ordering, please call us at 807-735-2525 or email firstname.lastname@example.org
Please be advised that the only safe and secure Kreger's Krates Online Store is www.kregerskrates.ca. Any other websites that claim to be Kreger's Krates or identify as Kreger's Krates in their Contact Us, Terms of Conditions, About Us or any other page is NOT Kreger's Krates. If you have any questions or concerns with regards to safe online shopping, please call us 807-735-2525.
Our refund policy is as follows, but we resolve issues on a case-by-case basis, so please Contact Us regarding items you would like to return or exchange. Our customers are our top priority.
All bulk purchases are final sale.
For lifestyle products, we are pleased to offer a 30-day full refund policy for non-hygiene related products that have not been used.
Proof of purchase is required for refunds and exchanges.